CONTENTS
• columns
viewpoint 6 Our Digital World
Debra L. Murphy
The medical imaging industry isn’t the only one adopting new technologies.
editorial 9 Hail To the Chief
James D. Lipcamon
Despite all the information we have on leadership, why do we have deficiencies in many organizations?
workforce planning 11 Advancement and Cross-Training
Mark Lerner
Should we really be in favor of staff wanting to advance in their careers?
coding 13 How to Justify a Dedicated Radiology Coder
Melody W. Mulaik, MSHS, RCC, PCS, FCS, CPC, CPC-H
There is still a case to be made, but you have to work a little harder to find the data in your organization.
management findings 28 To the Rescue . . .
Gary Boyd, FAHRA
Finding an interest outside of work can make you a better, more efficient, and happier administrator.
outpatient imaging 43 Critical Success Factors: Pursue Operational Excellence
Jason C. Theadore, MHA, CRA, RT(R) and Craig Anderson, Jr.
Focus on creating clear expectations and accountability within the organization.
the bottom line 64 Is Best Practice All It’s Cracked Up To Be?
Ed Yoder, MBA, MHA, RT(R), FAHRA
Best practices become slippery because you are emulating other practices instead of setting the bar yourself.
on that note 66 Retirement: Passing It On
Gordon Ah Tye, BA, RT, FAHRA
How much further do we ride this healthcare roller coaster before letting the youngsters take charge?
