viewpoint 6 I Think I’m Right
Debra L. Murphy
Don’t waver in your opinions. Be a self-confident, yet courteous leader.
editorial 9 Don’t Worry, Be Happy!
James D. Lipcamon
Stop searching for things to worry about—it saps emotional energy, sends anxiety levels soaring, and is time
workforce planning 11 The Million Dollar Question
How did you learn how to be a good manager?
coding 13 Coding and Productivity . . . The Paradox of Staffing
Melody W. Mulaik, MSHS, RCC, PCS, FCS, CPC, CPC-H
Valid productivity numbers can provide validation of staff utilization, but what if the data are flawed?
management findings 26 Intentional Leadership
William R. Johnson, CRA, MBA, RT(R)
As medical imaging leaders, we have the responsibility to be intentional in our efforts.
outpatient imaging 37 Critical Success Factors: Physician Collaboration
Jason C. Theadore, MHA, CRA, RT(R) and Craig Anderson, Jr.
Nothing is more critical than developing a positive working relationship with physicians, yet this area is probably the most difficult and frustrating.
the bottom line 52 Healthcare Legislation Hits the Vendors!
Ed Yoder, MBA, MHA, RT(R), FAHRA, CRA
The survival of hospitals, especially community hospitals as we know them, will be dependant on our elected
officials. Vote wisely.
on that note 56 Reality Radiology
Gordon Ah Tye, BA, RT, FAHRA
What do teleradiology and “The Bachelorette” have in common? Drama.