may/June 2011 • Volume 33:3
Revisit, Revamp, and Revitalize
Your Business Plan: Part 2
By David Waldron
In this second of a series of articles, understand how tools such as process mapping and concepts such as Six Sigma and Lean Six Sigma can be used to facilitate
quality improvements and team building, resulting in staff led process improvement initiatives.
A Lean Six Sigma Journey in Radiology 27
By Ronald V. Bucci, PhD and Anne Musitano,
RPh, PharmD, MBOE, BB
The department of radiology at Akron Children’s Hospital embarked on a Lean
Six Sigma mission as part of a hospital wide initiative to show increased customer satisfaction, reduce employee dissatisfaction and frustration, and decrease
50 Index to Advertisers
51 The Marketplace
Improving Safety in CT Through
the Use of Educational Media
By Melisa Mattingly, MA, RT(R)(M)
Community Hospital in Indianapolis, IN set out to reduce the need for patient
sedation, mechanical restraint, additional radiation dosage, and repeat procedures for pediatric patients.
Adaptability through Cross-Training
in Radiology Departments
By Paul J. Babinski and Bethany S. Babinski
Research was conducted to determine if certified radiographic technologists
would be adaptable to learning new modalities within the radiographic field by
questioning various stages of acceptance.