using the Lean Six Sigma methodology.
As part of this process, teams develop
elevator speeches to describe their projects. The speech is an extremely short
description on what is being worked on
that can be explained to someone during an elevator ride of a few floors. Six
Sigma practitioners have learned that a
short statement is much more powerful
for both the team and the listener than
something longer in scope.
Bryant points out that fearlessness is
often linked to being an entrepreneur
and there is good reason why this is the
case. Strong leaders like to shake things
up and try new things. The author says
the excellent ones will often implement
new ideas even if things are going well. In
our departments, operations can always
be better. Continuous quality improve-
ment is not just a phrase. It is the goal
that drives us to get up in the morning
and go into work.
1. Bryant A. The Corner Office: Indispensable
and Unexpected Lessons from CEOs on How
to Lead and Succeed. New York, N Y: Times
Mark Lerner is the director of diagnostic imaging at
the George Washington University Hospital. He can
be reached at Mark. Lerner@gwu-hospital.com.