time, but more money as well. Managers have to recognize how technology
affects staff and need to be sensitive in
how to introduce and implement necessary changes. It is also critical that ample
preparation and training be provided
during a time of transition or change.
Otherwise, employees and the department are set up to fail.
As the economy continue to falter, many
managers cannot imagine that staffing is
as critical an issue as it was in years past.
However, the reality is that not only is
the general population aging, so are employees. As staff near retirement, many
will make the decision to leave earlier as
opposed to adjusting to the multiple
changes occurring in healthcare. So even
with healthcare reform and continued
cuts in reimbursement, the outlook for
employment in an imaging related field
is expected to continue growing. There
will be more patients to care for as Baby
Boomers retire, but less new staff to fill
the positions left by retiring employees.
And the workforce is different. It is a
much more diverse work group that has
created new challenges for managers.
The changes are not only representative
of employees, but for patients as well.
Their expectations of what their care
should be like have changed for the same
reasons. If people want to continue remaining healthy and successful in this
new environment, leaders have to be
willing to embrace the challenges and
adapt management styles.
4Spence M. The impact of globalization on
income and employment: the downside
of integrating markets. Foreign Affairs.
5Evans M. The cure is in the melting pot:
demand for skilled workers, demographic
changes fuel push for diversity in the
healthcare workplace. Modern Healthcare.
6Armada A, Hubbard M. Diversity in healthcare: time to get real! Frontiers of Health
Services Management. 2010;26: 3–17.
7Lavoie-Tremblay M, Pacquet M, Duchesne M,
et al. Retaining nurses and other hospital
workers: an intergenerational perspective
of the work climate. Journal of Nursing
8United States Senate Special Committee on
Aging. Report of the taskforce on the aging of
the American workforce. February 2008.
Available at: http://www.aging.senate.gov/
Accessed September 30, 2011.
Becky Lamberth, MS, RT(R)(MR), CRA is the current
director of diagnostic imaging for The Valley Hospital in
Ridgewood, NJ and an adjunct professor for Midwestern
State University. She is an active member of AHRA, a
member of the Editorial Review Board for Radiology
Management, published author, and a noted speaker.
Becky can be contacted at firstname.lastname@example.org.
1Bureau of Labor and Statistics. Career Guide
to Industries, 2010–11 Edition. Available at:
September 30, 2011.
2Nelson D, Quick J. Organizational behavior:
Science, the real world and you. 6th ed.
Mason: South-Western Cengage Learning.
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York: Picador/Farrar, Strauss and Giroux.