This article really opened my mind to
what is going to be happening around us.
What it all means remains to be seen,
but it will surely affect our hospitals and
our departments. My hope is it may have
some real relevance to your world. It
did to mine. We always look for ways to
streamline processes and increase patient
safety while polishing our end products.
Looking at this chain-type management
and how it offers smoother streamlined
processes will open your eyes and your
mind to some new processes and ideas.
Gawande did a really nice job of compar-
ing the healthcare industry to the restau-
rant industry—it is not as far off as one
would think. The article is a great read
and the technology examples given in the
last half of the article are well worth pay-
ing attention to. I hope you enjoy it!
Available at: http://www.newyorker.com/
gawande. Accessed December 10, 2012.
Ed Yoder, MBA, MHA, RT(R), FAHRA, CRA is the
administrative director of medical imaging at Winter
Haven Hospital in Winter Haven, FL. He holds a
master’s degree in business administration, as well as
a master’s degree in healthcare administration from
the University of St. Francis. Ed is also a member of the
AHRA Board of Directors. He may be contacted at
The Burwin Institute
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